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Terms and Conditions

Last updated: 26 September 2026

These Terms & Conditions (“Terms”) govern your use of www.sehatdiary.com (“Website”) and any purchase made on it. The Website is owned and operated by [Legal Business Name], [Business Address] (“Sehat Diary”, “we”, “us”, “our”). By accessing the Website or placing an order, you agree to these Terms, together with our Privacy Policy, Refund & Return Policy, Cancellation Policy and Shipping Policy.

1. Eligibility

You must be at least 18 years old and able to enter into a legally binding contract under the Indian Contract Act, 1872. If you are under 18, you may use the Website only under the supervision of a parent or guardian.

2. Medical Disclaimer

Sehat Diary products are personal organisational and tracking tools. They are not medical devices and do not provide medical advice, diagnosis or treatment. Any health-related content on the Website or in the diaries is for general information only. Always consult a qualified doctor or healthcare professional about your health condition, medicines or treatment. Never ignore or delay professional medical advice because of anything you read on the Website or in our products.

3. Products and Information

We try to display products, images, descriptions and specifications accurately. Minor variations in colour, paper, cover finish or printing may occur and are not treated as defects. We may change, update or discontinue products at any time without notice.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. Shipping charges, if any, are shown separately at checkout.
  • For international orders, your bank or card provider may apply currency conversion and foreign transaction charges. Customs duties, import taxes and local fees in the destination country are payable by the customer.
  • We may change prices at any time. The price applicable is the one shown at the time you place your order.
  • If a product is listed at an incorrect price due to an error, we may cancel the order and refund any amount paid.
  • Payments are processed securely through third-party payment gateways. We do not store your card or bank details.

5. Orders

Placing an order is an offer to buy. The contract is formed when we confirm your order by email or message. We may refuse or cancel any order at our discretion, including for stock unavailability, pricing errors, suspected fraud, or inability to deliver to the address given.

6. Shipping and Delivery

We ship within India and to international destinations. Estimated delivery timelines shown at checkout are indicative and not guaranteed. Risk in the products passes to you on delivery. You are responsible for providing an accurate address and being available to accept delivery. Please see our Shipping Policy for details.

7. Cancellations, Returns and Refunds

All sales are final. Orders cannot be cancelled once placed, and refunds/returns are not offered except for damaged, defective, wrong or undelivered products, as set out in our Cancellation Policy and Refund & Return Policy.

8. User Accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Notify us immediately of any unauthorised use.

9. Acceptable Use

You agree not to:

  • use the Website for any unlawful or fraudulent purpose;
  • post false, abusive, defamatory or misleading reviews or content;
  • attempt to hack, disrupt or gain unauthorised access to the Website or its systems;
  • copy, scrape or reproduce Website content for commercial use without our written permission.

10. Intellectual Property

All content on the Website and in our products — including the Sehat Diary name and logo, diary designs, page layouts, text, graphics and images — is owned by or licensed to us and protected by Indian and international intellectual property laws. You may buy and use our diaries for personal use. You may not copy, reproduce, scan, resell, distribute or create derivative works of our designs or content without prior written permission.

11. Reviews and Submissions

By submitting a review, feedback or other content, you grant us a non-exclusive, royalty-free right to use, display and publish it on the Website and in marketing. We may remove any content at our discretion. Please do not share sensitive personal health details in public reviews.

12. Limitation of Liability

To the fullest extent permitted by law, Sehat Diary shall not be liable for any indirect, incidental, special or consequential loss arising from use of the Website or products, including any health decision made on the basis of information recorded in or presented by the products. Our total liability for any claim relating to an order shall not exceed the amount paid by you for that order.

13. Indemnity

You agree to indemnify and hold harmless Sehat Diary, its owners, employees and partners from any claims, losses or expenses arising from your breach of these Terms or misuse of the Website.

14. Force Majeure

We are not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, strikes, government action, courier or customs delays, or internet/technical failures.

15. Third-Party Links and Services

The Website may contain links to third-party websites or services (such as payment gateways and couriers). We are not responsible for their content, policies or performance.

16. Changes to These Terms

We may update these Terms at any time by posting the revised version on this page. Continued use of the Website after changes means you accept the updated Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to applicable consumer-protection laws, courts at [Gurugram, Haryana] shall have exclusive jurisdiction over any dispute arising from these Terms or your use of the Website.

18. Grievance Redressal and Contact

Grievance Officer: [Name] [Legal Business Name], [Business Address] Email: mysehatdiary@gmail.com Phone: +91 8130077375 (Mon–Sat, 10:00 am – 6:00 pm IST)

Complaints are acknowledged within 48 hours and resolved within one month of receipt.