Last updated: 26 September 2026
[Legal Business Name] (“Sehat Diary”, “we”, “us”, “our”) operates www.sehatdiary.com (“Website”). This Privacy Policy explains how we collect, use, store and protect your personal data when you visit the Website or buy from us. It is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 and rules made under it.
By using the Website, you consent to the practices described here.
1. Information We Collect
Information you provide:
- Name, email address, phone number, billing and shipping address;
- Order details (products purchased, quantity, order value);
- Messages you send us (support requests, reviews, feedback);
- Account details, if you choose to create an account.
Information collected automatically:
- IP address, device and browser type, pages visited, time spent and referring website, collected through cookies and analytics tools (e.g. Google Analytics).
Payment information: Payments are processed by third-party payment gateways (e.g. [Razorpay / PayU / Stripe / PayPal]). We do not collect or store your card, UPI or bank account details.
Health information: Our diaries are physical products — what you write in your diary stays with you; we never see it. We do not ask for your medical history or diagnosis to place an order. The product you buy may indicate a health condition; we treat order data as confidential and use it only to fulfil your order and provide support.
2. How We Use Your Information
- To process, ship and deliver your orders, and send order and delivery updates;
- To respond to queries, complaints and replacement requests;
- To generate invoices and meet tax, accounting and legal obligations;
- To improve the Website and our products (using aggregated analytics);
- To send offers or newsletters only if you opt in. You can unsubscribe at any time.
We do not sell, rent or trade your personal data.
3. Sharing of Information
We share only the data needed, with:
- courier and logistics partners (name, address, phone) for delivery;
- payment gateways, for processing payments;
- website hosting, email and analytics service providers;
- government or law-enforcement authorities, where required by law.
These parties are permitted to use your data only for the service they provide to us.
4. Cookies
We use cookies to keep your cart working, remember preferences and understand Website usage. You can manage cookies through the cookie banner or your browser settings; disabling some cookies may affect Website functions such as checkout.
5. Data Storage and Security
We use reasonable security practices, including SSL encryption, secure hosting and restricted access, to protect your data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your data may be stored on servers located in or outside India through our service providers, with appropriate safeguards.
6. Data Retention
We keep personal data only as long as needed for the purposes above, or as required by law (for example, invoices and tax records are retained for the period required under GST and income-tax laws). Data no longer needed is deleted or anonymised.
7. Your Rights
Subject to applicable law, you may:
- access a summary of the personal data we hold about you;
- ask us to correct, update or complete your data;
- ask us to erase your data (except where we must retain it by law);
- withdraw consent for marketing communications at any time;
- nominate another person to exercise your rights in case of death or incapacity;
- raise a grievance with us, and thereafter with the Data Protection Board of India.
Customers outside India may have additional rights under their local laws (for example, the EU/UK GDPR). Write to us and we will respond in line with applicable law.
To exercise any right, email mysehatdiary@gmail.com.
8. Children
The Website is intended for users aged 18 and above. Purchases for minors should be made by a parent or guardian. We do not knowingly collect personal data from children.
9. Third-Party Links
The Website may link to third-party websites. We are not responsible for their privacy practices; please read their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Grievance Officer / Contact
Name: [Grievance Officer Name] [Legal Business Name], [Business Address] Email: mysehatdiary@gmail.com Phone: +91 8130077375
Complaints are acknowledged within 48 hours and resolved within one month of receipt.